Marketing InformationThe LG 12000 Btu heat pump packaged terminal air conditioner with universal heater ( LP123HDUC) is an essential addition to hotels, hospitals, condominiums and more. Capable of emitting up to 16000 Btu of heating power and 12200 Btu of cooling power, this PTAC provides dual functionality to ensure your space is comfortable no matter the season. This model features a PTHP heat pump to allow for longer operation in cold climates and is about 3X more efficient than electric heaters. The LP123HDUC is part of the LG PTAC series which is known for its ultra-quiet operation; these units have very low noise levels, making them perfect for living spaces or even bedrooms. This air conditioner features a minimalist, all-white exterior to easily blend in with your decor while taking up a minimal amount of space. The LP123HDUC comes with a multitude of convenient features such as Auto Restart, Energy Saver mode, Sleep mode, a timer function and much more. This unit's wall sleeve and power cord are not included with purchase and are sold separately.